Refund Policy

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Thanks for shopping at BlackHand!

We offer refund and/or exchange within the first 30 days of your purchase. If 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.

Eligibility for refunds and exchanges

Your item must be unused and in the same condition that you received it.

The item must be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Only regular priced items can be refunded; sale items cannot be refunded.

If the item in question was marked as a gift when purchased and shipped directly to you, you'll receive a gift credit for the value of your return.

Changes (if applicable)

We only replace items if they are faulty or damaged. If you need to exchange it for the same item, send us an email to contacto@blackhand.c and send your item to: .

Exempt Goods

The following goods are exempt from refunds:

Gift cards (gif cards).

Some health and personal care items.

Partial refunds are granted (if applicable)

Any item that is not in its original condition, is damaged, or is missing a part for reasons not due to our error.

Any item that is returned more than 30 days after delivery.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, then your refund will be processed and a credit will automatically be applied to your credit card or original payment method, within a certain number of days.